Barclaycard on the ball... and then not

Barclaycard contacted me on Saturday morning (7th) to ask if I'd just done a transaction for £1,000 with a mortgage provider on my business credit card. No! Then did you do £2,000 with an energy utility on Friday? No! What about all the other transactions? One other was fraudulent, a Pay As You Go phone top-up - I don't have a PAYG phone. Top marks for picking up the untypical transactions, two of which weren't what I would consider as suitable items for a business account.

The disclaimer form arrived today - and included a number to which it could be faxed after completion. And guess what - no answer (multiple times), number busy, no answer. Less than top marks for that.